Your personal information is completely secure at Zaya9. This policy clearly sets out what data we collect, why we collect it, how we store it, and what rights you have. We believe transparency is the best security.
What We Do to Keep Your Information Safe
Zaya9 (hereinafter referred to as "we" or "our platform") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.
By using the Zaya9 website or app, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.
This Privacy Policy Zaya9applies to all services — web browser, mobile app, and any device. This policy covers both registered and unregistered users.
Zaya9 collects three types of information — what you provide directly, what is collected automatically, and what is received from third parties:
| Data Types | Example | Source |
|---|---|---|
| Identity-Related | Name, date of birth, national ID | You Provide |
| Contact Information | Email, mobile number, address | You Provide |
| Financial Information | BKash/Nagad number, bank details | You Provide |
| Usage-Related | Login time, gaming history, betting details | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
| Cookie Data | Session data, preference settings | Automatic |
| Verification Information | KYC documents, selfie | KYC Process |
We only collect information that is necessary to provide our services and ensure security. No unnecessary or excessive data is collected.
Zaya9 uses your information for the following specific purposes:
Our Commitment: Zaya9 never sells your data to advertisers and does not use it for any purpose beyond what is stated above.
Zaya9 shares your information with certain third parties only in limited circumstances — and always for your protection or to meet legal requirements.
Important: Zaya9 never sells or transfers your information to advertising companies, data brokers, or unrelated third parties. Third-party partners are only permitted to use your data for the specific purposes outlined in their agreement.
Zaya9 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience.
You can disable analytics cookies through your browser settings. However, disabling essential cookies may affect how Zaya9 functions.
Zaya9 uses industry-leading security technology to protect your information. Our servers and data centers adhere to the highest security standards.
Data for active accounts is retained to provide our services. After an account is closed, certain data may be kept for up to 5 years as required by law, after which it is securely deleted.
Zaya9's Commitment: In the event of a security breach, we will notify all affected users within 72 hours and take immediate steps to resolve the issue.
At Zaya9, you retain the following rights in full:
You can request to see what information we hold about you. Contact our support team and we will provide complete details within 30 days.
If any of your information is incorrect, you can request a correction — through your account settings or by contacting our support team.
Unless required by law, you may request that your information be deleted upon account closure.
You may object to marketing communications or certain types of data processing.
You can request your data in a portable format (CSV/JSON).
Zaya9 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we suspect a user is underage, we will immediately suspend the account and delete all associated data.
If you become aware that a minor has created an account on our platform, please notify our support team immediately.
Zaya9 may update this Privacy Policy from time to time — due to changes in technology, legal requirements, or our services. We will notify you in advance of any significant changes.
Continued use of zaya9 after any changes takes effect constitutes your acceptance of the updated policy. The date of the latest update will always be displayed at the top of the page.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our support team. The zaya9 privacy team is committed to responding to your request within 24 hours.
Contact Address:
Email: [email protected]
Live Chat: Click the chat icon at the bottom right of the zaya9 platform
Hours: 24 hours a day, 7 days a week
To exercise your privacy rights or submit a complaint FAQ page You will receive the information you need. We respect your privacy and treat every request with the utmost seriousness.
Our Multi-Layered Security System
All data transfers at Zaya9 are protected by bank-grade 256-bit SSL encryption. No one can intercept or read your information in transit.
Enable Two-Factor Authentication (2FA) for an extra layer of account security. Even if your password is compromised, your account stays protected.
Independent third-party experts regularly audit zaya9's systems. Any vulnerabilities identified are addressed immediately.
Your data is not an asset to Zaya9 — you are our customer. We never sell your data to advertisers or data brokers.
Zaya9's servers are hosted in internationally certified, secure data centers with 24/7 monitoring and backup systems in place.
At Zaya9, you have full control over your data. You can request to view, correct, or delete your information at any time.
Your privacy is fully protected at Zaya9. Register on a trusted platform and enjoy gaming with complete peace of mind.